New Complaints Procedure

In 2009, Va. Code Ann. 55-530 established the Common Interest Community Ombudsman. The legislation required associations to implement a Complaint Procedure pursuant to regulations. The statute and the Ombudsman Regulations require the association to have a Complaint Procedure and a Complaint Form.

In September 2012, Riverside Manor created a complaint procedure and complaint submission form for use by the association members. If you want to file a complaint with the association, please refer to the RMCA Complaint Procedure and Complaint Form.

Additional References:

http://leg1.state.va.us/cgi-bin/legp504.exe?000+cod+55-530